Filing Claims & Disputing with Utilities

The dispute process from first contact through PUC complaint and resolution.

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Finally resolved Appalachian Power dispute — $196,000 settlement by Iris C. — 4 years ago

4 years ago
by Jennifer C.

PSE&G in New Jersey - anyone have recent experience? by Noel R. — 4 years ago

4 years ago
by Wanda R.

DTE Energy Dead End - They Won't Even Look at the Evidence by Isaac M. — 4 years ago

4 years ago
by Isaac M.

FirstEnergy billing error - double-billed for same period by Bob W. — 4 years ago

4 years ago
by Bob W.

When utilities claim they can't find billing errors by Meredith C. — 4 years ago

4 years ago
by Randy Dawson

Dominion Virginia - keeping client informed during long dispute by Stuart A. — 4 years ago

4 years ago
by Stuart A.

Avista dispute success - power factor penalty reversal by Greg N. — 5 years ago

5 years ago
by Randy Dawson

AEP Ohio - any recent experience with disputes? by Marcus J. — 5 years ago

5 years ago
by Marcus J.

Xcel Energy Refund Timing - Anyone Else Waiting Forever? by Marcus J. — 5 years ago

5 years ago
by Marcus J.

Xcel Energy dispute turned into audit nightmare by Mitchell S. — 5 years ago

5 years ago
by Mitchell S.

PSE&G refund vs credit - what's better for client? by Carlos R. — 5 years ago

5 years ago
by Carlos R.

Utility agreed to correct rate but won't issue refund by Barbara N. — 5 years ago

5 years ago
by Barbara N.

Statute of limitations question - Xcel Energy Colorado by Arnold K. — 5 years ago

5 years ago
by Arnold K.

FPL refusing to honor LOA - saying signature is 'not original' by Brenda W. — 6 years ago

6 years ago
by Brenda W.

FPL statute of limitations question by Kira J. — 6 years ago

6 years ago
by Kira J.

What Documentation Do You Always Include in PUC Complaints? by Michelle T. — 6 years ago

6 years ago
by Linda F.

ConEd refusing refund - demanding we accept bill credits instead by Tony F. — 6 years ago

6 years ago
by Tony F.

ComEd dispute - 14 months and counting by Mitchell S. — 7 years ago

7 years ago
by Mitchell S.

Ameren Missouri pushback on 4-year old overcharge by Patty L. — 7 years ago

7 years ago
by Patty L.

Georgia Power formal complaint process by Stuart A. — 7 years ago

7 years ago
by Stuart A.

Best practices for documenting utility pushback? by Mitchell S. — 7 years ago

7 years ago
by Randy Dawson

Duke Energy dispute resolution - 18 months and counting by Manny G. helper — 7 years ago

7 years ago
by Manny G.

Ameren Missouri Formal Complaint Process - Timeline Question by Dan — 7 years ago

7 years ago
by Dan

Georgia Power demanding original POA - copies not accepted by Priya N. — 7 years ago

7 years ago
by Randy Dawson

Black Hills Energy gas leak charge - who's responsible? by Tom G. — 7 years ago

7 years ago
by Tom G.

Georgia Power refuses to honor 3-year billing adjustment by Kevin D. — 7 years ago

7 years ago
by Randy Dawson

Duke Energy actually paid within 30 days! by Gloria S. — 7 years ago

7 years ago
by Gloria S.

Documentation checklist for disputes? by Catherine D. — 7 years ago

7 years ago
by Randy Dawson

How long does a refund typically take after filing? by Tony V. — 7 years ago

7 years ago
by Tony V.

Georgia Power formal complaint - how long should I wait? by Ruben E. — 8 years ago

8 years ago
by Ruben E.

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