About to file a formal complaint against Ameren Missouri with the PSC. Anyone know their typical timeline for resolving these? Client is getting impatient and wants to know what to expect.
Ameren Missouri Formal Complaint Process - Timeline Question
Dan - Missouri PSC is usually pretty quick. I've seen them resolve straightforward billing disputes in 60-90 days. More complex cases can take 6 months but they keep things moving.
Thanks Manny. 60-90 days sounds reasonable. This is a pretty clear-cut rate schedule error so hopefully it stays on the shorter side.