AAUBA Member Forum

Introduce yourself to the AAUBA community and meet fellow certified utility bill auditors.

Strategies, scripts, and stories about landing your first paying client as a utility bill auditor.

Identifying and correcting accounts placed on the wrong utility rate schedule.

Understanding, auditing, and disputing demand charges and ratchet provisions.

CT ratio mistakes, multiplier errors, and meter configuration billing discrepancies.

How to locate, read, and apply utility tariff documents and rate schedules.

Best practices for Letters of Authorization and gathering billing records from utilities.

Setting your fee, structuring agreements, and managing contingency-based engagements.

Sales tax exemptions for nonprofits, manufacturers, and agricultural accounts.

Billing based on estimates, missed reads, and correcting erroneous meter data.

TOU schedule misapplication, window errors, and interval data analysis.

Short or long billing periods, proration mistakes, and period overlap charges.

Power factor measurement errors, correction equipment, and penalty disputes.

Fuel adjustment clauses, infrastructure riders, and unauthorized surcharges.

Auditing supply and delivery charges in deregulated electricity markets.

Structured approaches to conducting thorough and efficient utility bill audits.

How to present findings professionally and communicate value to clients.

The dispute process from first contact through PUC complaint and resolution.

Strategies and findings for smaller commercial clients with modest utility spend.

High-value auditing for industrial facilities with complex load profiles.

Managing engagements across multiple locations and utility territories.

Hospitals, schools, government buildings, and other institutional clients.

Working with 15-minute interval data to identify demand and TOU errors.

Comparing client usage against industry benchmarks to identify anomalies.

Professional standards, conflict of interest, and CUBA certification obligations.

Navigating relationships with brokers, consultants, and energy advisors.

Building your brand, generating leads, and growing your auditing practice.

Hiring, systems, processes, and strategies for growing beyond solo practice.

Tools, spreadsheets, and software that help auditors work more efficiently.

Auditing natural gas and water utility bills beyond electric accounts.

Building productive relationships with utility billing and regulatory staff.

Share your largest recoveries, most complex disputes, and memorable cases.

Errors auditors make and the lessons that came from them.

Regulatory changes, rate case filings, and industry developments.

Anything not covered elsewhere — business, life, and community.

How smart meter technology affects billing accuracy and audit methodology.

How HVAC startup and operation creates demand charge exposure.

Auditing utility cost pass-throughs in commercial lease agreements.

E&O coverage for utility auditors — what you need and where to get it.

State-by-state rules on how far back utilities can recover underbillings.

Master-metered residential and commercial apartment utility billing.

Drafting, negotiating, and enforcing your engagement agreement and LOA.

Billing accuracy for clients with solar, battery storage, and on-site generation.

Service voltage classification and the rate impact of customer-owned transformers.

Identifying and recovering franchise fees and other unauthorized billing items.

How far back can you recover? Statutes of limitations by utility and state.

Building the next generation of CUBA-certified auditors.

Expanding your practice into telecom and broadband billing errors.

Announcements, meetups, webinars, and AAUBA community events.

How recent rate filings and increases create new audit opportunities.