AAUBAMEMBER FORUM

AAUBA Member Forum

Where Certified Utility Bill Auditors share findings, ask questions, and learn from each other's casework.

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All Topics

Topic Threads Posts Latest Activity
Welcome & Introductions
Introduce yourself to the AAUBA community and meet fellow certified utility bill auditors.
245threads
282posts
Getting Your First Client
Strategies, scripts, and stories about landing your first paying client as a utility bill auditor.
110threads
899posts
Rate Classification Errors
Identifying and correcting accounts placed on the wrong utility rate schedule.
136threads
1,035posts
Demand Charges & Ratchet Clauses
Understanding, auditing, and disputing demand charges and ratchet provisions.
97threads
612posts
Meter Multiplier Errors
CT ratio mistakes, multiplier errors, and meter configuration billing discrepancies.
121threads
876posts
Reading Tariffs & Rate Schedules
How to locate, read, and apply utility tariff documents and rate schedules.
141threads
808posts
Entergy Arkansas Time of Use Schedule TOU-2
by Elaine G. · Mar 14, 2026
LOA & Data Collection Tips
Best practices for Letters of Authorization and gathering billing records from utilities.
65threads
298posts
Contingency Fee Structures
Setting your fee, structuring agreements, and managing contingency-based engagements.
71threads
324posts
Tax Exemptions & Sales Tax Errors
Sales tax exemptions for nonprofits, manufacturers, and agricultural accounts.
82threads
331posts
Estimated Bills & Meter Reading Errors
Billing based on estimates, missed reads, and correcting erroneous meter data.
81threads
553posts
Time-of-Use Rate Errors
TOU schedule misapplication, window errors, and interval data analysis.
81threads
558posts
Billing Period & Proration Errors
Short or long billing periods, proration mistakes, and period overlap charges.
90threads
659posts
Water Meter Accuracy Issues - Missouri American
by Randy Dawson · Mar 19, 2026
Power Factor Penalties
Power factor measurement errors, correction equipment, and penalty disputes.
81threads
534posts
Riders, Surcharges & Adjustment Clauses
Fuel adjustment clauses, infrastructure riders, and unauthorized surcharges.
81threads
552posts
Deregulated Market Auditing
Auditing supply and delivery charges in deregulated electricity markets.
83threads
567posts
Audit Methodology & Workflow
Structured approaches to conducting thorough and efficient utility bill audits.
110threads
566posts
Client Presentations & Reports
How to present findings professionally and communicate value to clients.
97threads
694posts
Filing Claims & Disputing with Utilities
The dispute process from first contact through PUC complaint and resolution.
103threads
431posts
Small Commercial Accounts
Strategies and findings for smaller commercial clients with modest utility spend.
105threads
406posts
Industrial & Manufacturing Accounts
High-value auditing for industrial facilities with complex load profiles.
102threads
410posts
Multi-Site & Portfolio Audits
Managing engagements across multiple locations and utility territories.
75threads
293posts
Healthcare & Institutional Accounts
Hospitals, schools, government buildings, and other institutional clients.
93threads
373posts
Interval Data & Load Profile Analysis
Working with 15-minute interval data to identify demand and TOU errors.
73threads
476posts
Benchmarking & Usage Analysis
Comparing client usage against industry benchmarks to identify anomalies.
68threads
420posts
Ethics & Professional Conduct
Professional standards, conflict of interest, and CUBA certification obligations.
61threads
371posts
Working with Energy Brokers
Navigating relationships with brokers, consultants, and energy advisors.
70threads
436posts
Marketing Your Practice
Building your brand, generating leads, and growing your auditing practice.
84threads
397posts
Cold calling property managers — scripts that work
by Robert Thompson · Apr 7, 2026
Building & Scaling Your Business
Hiring, systems, processes, and strategies for growing beyond solo practice.
56threads
390posts
Software, Tools & Technology
Tools, spreadsheets, and software that help auditors work more efficiently.
79threads
475posts
Natural Gas & Water Bill Auditing
Auditing natural gas and water utility bills beyond electric accounts.
63threads
400posts
Utility Company Relationships
Building productive relationships with utility billing and regulatory staff.
83threads
448posts
War Stories & Big Wins
Share your largest recoveries, most complex disputes, and memorable cases.
60threads
394posts
Common Mistakes & Lessons Learned
Errors auditors make and the lessons that came from them.
74threads
404posts
Continuing Education & Industry News
Regulatory changes, rate case filings, and industry developments.
60threads
362posts
FERC Order 2222 — how is it affecting your audits?
by Andrew Turner · Apr 15, 2026
Off-Topic & General Discussion
Anything not covered elsewhere — business, life, and community.
60threads
360posts
Dedicated audit laptop — what specs do you run?
by Rachel Garcia · Apr 15, 2026
Old Mechanical Meters vs AMI / Smart Meters
How smart meter technology affects billing accuracy and audit methodology.
69threads
391posts
HVAC Systems & Demand Spikes
How HVAC startup and operation creates demand charge exposure.
61threads
392posts
Commercial Lease Pass-Through Audits
Auditing utility cost pass-throughs in commercial lease agreements.
64threads
385posts
Errors & Omissions Insurance
E&O coverage for utility auditors — what you need and where to get it.
75threads
438posts
Backbilling Limits by State
State-by-state rules on how far back utilities can recover underbillings.
65threads
397posts
California backbilling update - CPUC new rules 2025
by Randy Dawson · Jan 22, 2026
Apartments & Master Metering
Master-metered residential and commercial apartment utility billing.
74threads
458posts
Client Engagement Agreements
Drafting, negotiating, and enforcing your engagement agreement and LOA.
68threads
400posts
Engagement letter killed by legal department
by Randy Dawson · Oct 28, 2025
Solar, Net Metering & Distributed Generation
Billing accuracy for clients with solar, battery storage, and on-site generation.
72threads
461posts
Primary vs Secondary Voltage Discounts
Service voltage classification and the rate impact of customer-owned transformers.
54threads
340posts
Primary metering — when is it actually worth the switch?
by Christopher Davis · Apr 14, 2026
Franchise Fees & Unauthorized Charges
Identifying and recovering franchise fees and other unauthorized billing items.
62threads
379posts
Statute of Limitations & Old Cases
How far back can you recover? Statutes of limitations by utility and state.
65threads
419posts
Training & Mentoring Junior Auditors
Building the next generation of CUBA-certified auditors.
58threads
423posts
New PUC ruling in WA — impacts on auditing
by Randy Dawson · Oct 15, 2025
Telecom & Broadband Bill Auditing
Expanding your practice into telecom and broadband billing errors.
78threads
494posts
2025-2026 Rate Increases & What They Mean
How recent rate filings and increases create new audit opportunities.
85threads
467posts