Common Mistakes & Lessons Learned

Errors auditors make and the lessons that came from them.

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Success story: $9,400 recovered from National Grid by Lloyd F. — 3 months ago

3 months ago
by Gwen R.

Missed a major error in gas tariff calculation - learning experience by David Johnson New Member — 1 month ago

1 month ago
by Randy Dawson

TVA Greenville territory — anyone have contacts? by Jeff J. — 1 month ago

1 month ago
by Randy Dawson

Just discovered rider miscalculation at Georgia Power client in Charleston by Gail T. — 4 months ago

4 months ago
by Rob T.

Alabama Power deposit refund - never thought to check by Kevin N. — 1 year ago

1 year ago
by Zach H.

The $73K mistake that taught me about rate schedule changes by Walt D. veteran — 1 year ago

1 year ago
by Estelle M.

Vectren power factor penalty - missed it completely by Pat K. — 1 year ago

1 year ago
by Pat K.

Question about NIPSCO franchise fees by Alice C. — 1 year ago

1 year ago
by Phyllis G.

Alliant Energy Salem territory — anyone have contacts? by Phil — 1 year ago

1 year ago
by Randy Dawson

Rookie mistake: Didn't account for leap year in my calculations by Howard J. — 1 year ago

1 year ago
by Lewis B.

Anyone dealt with Liberty Utilities franchise fees? by Carla M. — 1 year ago

1 year ago
by Andre W.

Missed obvious meter multiplier error - felt like an idiot by Greg W. — 2 years ago

2 years ago
by Ernest M.

SDG&E baseline allowance error cost credibility by Grace K. — 2 years ago

2 years ago
by Bob A.

Montana-Dakota Utilities tariff interpretation error by Tim H. — 2 years ago

2 years ago
by Tim H.

Missed obvious meter tampering signs - felt like an idiot by Keith R. — 2 years ago

2 years ago
by Gordon C.

Rookie mistake with Nevada Power demand ratchets by Franklin T. — 2 years ago

2 years ago
by Sarah M.

Anyone dealt with Oncor rider calculations? by Hannah H. — 2 years ago

2 years ago
by Ida W.

Client in Bismarck — JEA demand reset failure for 4 years straight by Elisa L. — 2 years ago

2 years ago
by Arnold K.

$56,800 refund from ConEd — here''s how by Lloyd P. — 3 years ago

3 years ago
by Steve Y.

JEA demand reset failure on office building account — $2,400/month overcharge by Kevin W. — 3 years ago

3 years ago
by Randy Dawson

Dominion Virginia Power rate change nightmare I created by Don S. — 3 years ago

3 years ago
by Randy Dawson

shopping center account with Louisville Gas & Electric — demand reset failure question by Joe T. — 3 years ago

3 years ago
by Marcus T.

Fuel adjustment clause nightmare - 6 months of wrong calculations by Tina B. new — 3 years ago

3 years ago
by Noel R.

$890/month refund from Portland General Electric — here''s how by Frank S. — 3 years ago

3 years ago
by Randy Dawson

Missed a huge error because I trusted the utility's summary by Wanda R. — 4 years ago

3 years ago
by Tina B.

Don't assume meter readings are always correct by Greg N. — 4 years ago

4 years ago
by Randy Dawson

Forgot to check transformer ownership on Eversource account by Yvonne H. — 4 years ago

4 years ago
by Tony V.

Anyone else ever miss power factor penalties hiding in "miscellaneous charges"? by Rick H. — 4 years ago

4 years ago
by Randy Dawson

FirstEnergy Ohio shopping program confusion by Bob W. — 4 years ago

4 years ago
by Bob W.

Eversource Great Falls territory — anyone have contacts? by Jennifer C. — 4 years ago

4 years ago
by Don G.

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