Been auditing apartment complex accounts for 6 years and never seen this before. I've calculated total overcharges at approximately $18,600 going back 6 years. The TOU peak window on the bill doesn't match the current tariff definition.
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Just discovered rider miscalculation at Georgia Power client in Charleston
This is exactly why I always pull 18+ months of history. The pattern wouldn't show in a shorter window.
This is exactly why I always pull 48+ months of history. The pattern wouldn't show in a shorter window.
Nice find. I've started using the AAUBA audit workbook to cross-reference these calculations and it saves a ton of time.
Be careful with Avista's refund process — they sometimes try to limit the lookback period to 5 years.