Common Mistakes & Lessons Learned

Errors auditors make and the lessons that came from them.

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Anyone dealt with Xcel Energy rate schedule? by Lee B. — 5 years ago

5 years ago
by Keith D.

Forgot to check tax exemption — left $12K on the table by Lorraine B. — 12 years ago

5 years ago
by Vernon C.

PSE&G seasonal rate misapplication on bakery account — $9,400 overcharge by Isaac M. — 5 years ago

5 years ago
by John D.

Dominion peak demand billing determinant mistake by Renee H. — 6 years ago

5 years ago
by Randy Dawson

FirstEnergy seasonal rate misapplication on restaurant account — $47,500 overcharge by Lee B. — 5 years ago

5 years ago
by Vernon C.

Heads up: Austin Energy changed their tax exemptions policy by Frank O. — 5 years ago

5 years ago
by Earl P.

How do you handle rider calculations with TECO Energy? by Beth A. — 6 years ago

6 years ago
by Renee H.

Excel formula error cost me $50,000 in credibility by Ted H. — 6 years ago

6 years ago
by Randy Dawson

Success story: $42,000 recovered from Eversource by James C. — 6 years ago

6 years ago
by Norm R.

Success story: $5,200/month recovered from Empire District Electric by Linda P. — 6 years ago

6 years ago
by Ida W.

Missed an error because I assumed utility was right by Eugene W. — 11 years ago

6 years ago
by Jim W.

Lesson learned: Always verify utility territory before doing rate comparisons by David C. — 6 years ago

6 years ago
by Randy Dawson

Missed a $75K refund because I didn't question the meter multiplier by Steve B. — 7 years ago

7 years ago
by Jan K.

Watch out for seasonal rate changes - cost me $15K in credibility by Connie A. — 7 years ago

7 years ago
by Amir C.

LG&E fuel cost adjustment - why I should have read the fine print by Mike S. — 7 years ago

7 years ago
by Randy Dawson

PSA: PPL Electric new Schedule MGS effective next month by Maria G. — 7 years ago

7 years ago
by Rick

Always verify meter multipliers - learned the hard way by Bill G. — 8 years ago

8 years ago
by Rosa A.

Promised a refund before finishing analysis — never again by Nancy P. helper — 13 years ago

8 years ago
by Ed T.

Power factor penalties - when the obvious isn't so obvious by Cecilia K. — 8 years ago

8 years ago
by Wendy K.

Rookie mistake: Ignored meter multipliers and cost client $15K by Joanne P. — 9 years ago

9 years ago
by Clyde N.

Always double-check transformer ownership before claiming losses by Yuri P. — 9 years ago

9 years ago
by Gil M.

Misread Louisville Gas & Electric meter multiplier by Mike S. — 10 years ago

10 years ago
by Jack P.

Learned the hard way: always check transformer ownership by Vivian C. — 10 years ago

10 years ago
by David C.

Transformer ownership confusion - who pays for what? by Marcus F. — 10 years ago

10 years ago
by Randy Dawson

Idaho Power transformer loss calculation - walked into that trap by Warren T. — 10 years ago

10 years ago
by Sarah M.

Mississippi Power incorrect rate classification cost me credibility by Darrell F. — 10 years ago

10 years ago
by Randy Dawson

Heads up: Pacific Gas & Electric changed their power factor penalties policy by Janet K. — 11 years ago

11 years ago
by Tony S.

Power factor penalties - the mistake that keeps giving by Derek O. top — 11 years ago

11 years ago
by Marcus T.

Calculated demand savings wrong for 2 years - ratchet clause nightmare by Vince S. — 11 years ago

11 years ago
by Derek H.

Why you need to understand load factor before making demand claims by Sarah M. top — 11 years ago

11 years ago
by Derek H.

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