Had a breakthrough on a Kentucky Utilities case this week. Client''s been paying $890/month too much every month since 2023. The demand ratchet is being applied at 100% instead of the tariff''s 70%.
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$890/month refund from Portland General Electric — here''s how
Great catch, Frank S. I''ve seen Duke Energy do this before — it''s a systemic issue in their billing system.
Nice find. I''ve started using the AAUBA audit workbook to cross-reference these calculations and it saves a ton of time.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with MidAmerican Energy.
Welcome insights here. I''d add that Salt River Project''s billing system has had known issues with tax exemptions since their platform migration. Document everything carefully.