Billing Period & Proration Errors

Short or long billing periods, proration mistakes, and period overlap charges.

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Just discovered backbilling violation at Austin Energy client in Dallas by Clyde N. — 5 years ago

5 years ago
by Frank O.

Two bills in one month — utility changed billing cycle by Gloria S. — 6 years ago

6 years ago
by Gloria S.

Leap year caused a billing system glitch — February demand charges doubled by Wendell T. helper — 6 years ago

6 years ago
by Randy Dawson

Leap year caused a billing system glitch — February demand charges doubled by Wendell T. helper — 6 years ago

6 years ago
by Randy Dawson

Short billing periods - is 20 days acceptable? by Ted H. — 6 years ago

6 years ago
by Steve Y.

Appalachian Power 35-day billing period madness by Marcus W. — 6 years ago

6 years ago
by Marcus W.

KUB 28-day vs 32-day billing - rate schedule confusion by Dale H. — 6 years ago

6 years ago
by Terry M.

Dominion Energy proration error - anyone else seeing this? by George P. — 6 years ago

6 years ago
by Earl S.

Duke Energy 23-day billing period by Derek O. top — 6 years ago

6 years ago
by Derek H.

PSE meter reading chaos creating billing disasters by David C. — 8 years ago

8 years ago
by Tom G.

Xcel prorated wrong - used 29 days instead of actual 31 by Donna L. — 8 years ago

8 years ago
by Dale H.

EPB Chattanooga skipped February entirely?? by Andre W. — 8 years ago

8 years ago
by Maria G.

Overlapping billing periods charged twice - $4,200 nightmare by Patricia H. — 8 years ago

8 years ago
by Fiona M.

LG&E overlapping billing periods - $4K overcharge by Steve B. — 9 years ago

8 years ago
by Steve B.

Proration on move-in created a phantom demand charge by Greg L. — 9 years ago

9 years ago
by Greg L.

Client closed account but got billed for 6 extra days by Greg L. — 9 years ago

9 years ago
by Randy Dawson

Client closed account but got billed for 6 extra days by Greg L. — 9 years ago

9 years ago
by Randy Dawson

TVA billed my client for overlapping periods - how do I even approach this? by Gary T. — 9 years ago

9 years ago
by Patricia H.

Entergy period overlap charges - anyone else seeing this? by Juan C. — 10 years ago

10 years ago
by Rosemary H.

JEA proration nightmare - anyone else in Florida seeing this? by Marcus F. — 10 years ago

10 years ago
by Rosa A.

Austin Energy partial month billing - something's fishy by Vanessa P. — 10 years ago

10 years ago
by Vanessa P.

Proration error cost client $15K - Connecticut Light & Power by Vince S. — 10 years ago

10 years ago
by Earl W.

Florida Power & Light proration nightmare - 47 days charged as 30 by Rosemary H. — 11 years ago

11 years ago
by Randy Dawson

PG&E splitting single month into two bills? by Pete T. — 11 years ago

11 years ago
by Dan W.

New account first bill covers 47 days — proration nightmare by Carlos R. — 11 years ago

11 years ago
by Randy Dawson

New account first bill covers 47 days — proration nightmare by Carlos R. — 11 years ago

11 years ago
by Randy Dawson

TEP proration nightmare - 3 overlapping bills for same period by Linda M. — 11 years ago

11 years ago
by Gloria S.

CPS Energy double-billed overlap period - $2,800 overcharge by Vivian C. — 11 years ago

11 years ago
by Marcus F.

Ameren Missouri 34-day billing period - can they do this? by Pam L. — 11 years ago

11 years ago
by Ed T.

Billing period was 38 days — client charged a full month of demand by Phil N. top — 11 years ago

11 years ago
by Phil N.

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