Has anyone seen PG&E issue two separate bills for the same calendar month? Client in San Jose received bills dated July 15 (covers July 1-15, $1,234) and July 31 (covers July 16-31, $1,456). Both show as regular monthly bills, not estimated or corrected. The total usage adds up correctly but something seems off about splitting a single month like this. Rate schedule E-19 if that matters.
PG&E splitting single month into two bills?
Pete, this usually happens when PG&E has to do a meter change mid-month or there was a read failure that required a special re-read. The concerning part is whether they're applying demand charges correctly. Each bill should only show the actual demand for its specific period, not the full month's peak. Check if both bills have demand charges or just one.
Jennifer, good catch! The July 15 bill shows 0 kW demand but the July 31 bill shows 234.7 kW demand. That seems wrong - the peak usually occurs earlier in the month when it's hottest. I'm suspecting they applied the entire month's peak to just the second half. This could be a significant overcharge if they're doubling up on demand billing.
Pete, that's exactly what happened. PG&E has a known issue where split-month bills sometimes get the full month's demand applied to the final bill segment. File a billing dispute immediately - I've seen this error cost clients $500-2000 per occurrence. The demand should be prorated or applied to whichever period actually recorded the peak. Usually takes 2-3 months to resolve but they do pay credits with interest.