Utility Company Relationships

Building productive relationships with utility billing and regulatory staff.

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MLGW account rep actually called ME back! by Reggie H. — 9 years ago

9 years ago
by Randy Dawson

APS won''t budge on demand charges — need advice by Wanda K. — 10 years ago

10 years ago
by Rosa M.

Dominion Energy - building trust after billing disputes by Thomas B. — 10 years ago

10 years ago
by Thomas B.

ComEd rep told me to "stop calling" - now what? by Yuri P. — 10 years ago

10 years ago
by Yuri P.

Eversource regulatory staff completely unhelpful by Vince S. — 11 years ago

11 years ago
by Vince S.

JEA relationship went south - what did I do wrong? by Rob T. — 11 years ago

11 years ago
by Laura H.

Georgia Power rep insists on site visits for every adjustment - normal? by Eleanor W. — 12 years ago

12 years ago
by Eleanor W.

Xcel Energy relationship building - Midwest tips by Jim — 13 years ago

12 years ago
by Meredith C.

Georgia Power Account Rep Changed - Lost All My Progress by Rachel K. — 12 years ago

12 years ago
by Scott H.

When an analyst goes silent by Vince S. — 15 years ago

12 years ago
by Manny G.

Getting past the front desk by David C. — 15 years ago

12 years ago
by Walt D.

Do you ever meet utility staff in person? by Walt D. veteran — 15 years ago

12 years ago

AEP Ohio refusing to discuss demand charges - anyone else? by Jim W. veteran — 12 years ago

12 years ago
by Terry M.

Finally resolved CenterPoint Energy dispute — $112,000 settlement by Todd — 13 years ago

13 years ago
by Alice D.

TVA rep suddenly stonewalling after 3 years of cooperation? by Terry M. — 13 years ago

13 years ago
by Frank E.

Eversource account manager saved me $40K - relationship building works! by Vince S. — 13 years ago

13 years ago
by Dan W.

Georgia Power account rep changed - how to rebuild relationship? by Rachel K. — 13 years ago

13 years ago
by Rachel K.

What to put in a one-page summary? by Jack P. — 15 years ago

13 years ago
by Amir C.

PG&E rep accused me of "gaming the system" by Dan W. — 13 years ago

13 years ago
by Hank B.

Building rapport with IPL billing department - tips? by Greg L. — 13 years ago

13 years ago
by Jack P.

Email vs phone for first contact? by Unknown — 15 years ago

14 years ago
by Nancy P.

Building relationships with PG&E - what works? by Rodney J. — 14 years ago

14 years ago
by Rodney J.

PSE&G account rep won't return calls - escalation tips? by Tony V. — 15 years ago

15 years ago
by Randy Dawson

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