LOA & Data Collection Tips

Best practices for Letters of Authorization and gathering billing records from utilities.

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Scanning paper bills — best practices for quality and organization by Karen S. — 11 years ago

10 years ago
by Randy Dawson

LOA complications when the client is a tenant not the building owner by Dale H. — 10 years ago

10 years ago
by Randy Dawson

Pushing utilities to release 36+ months of billing history by Brenda J. — 12 years ago

11 years ago
by Brenda J.

National Grid in New England vs National Grid in New York — different LOA processes by Laura H. — 12 years ago

12 years ago
by Laura H.

Water utility data is harder to get than electric — anyone else notice this? by Janice L. — 12 years ago

12 years ago
by Randy Dawson

Florida utilities and the 10-day LOA processing rule by Manny G. helper — 12 years ago

12 years ago
by Vernon C.

Municipal utilities and LOAs — completely different ballgame by Frank M. — 12 years ago

12 years ago
by Jack P.

Utility won't release data because of an unpaid balance on the account by Floyd H. veteran — 12 years ago

12 years ago
by Floyd H.

Using FOIA requests when a utility refuses your LOA entirely by Patricia W. — 13 years ago

12 years ago
by Randy Dawson

Do utilities accept DocuSign and other e-signatures on LOAs by Sarah M. top — 13 years ago

13 years ago
by Randy Dawson

Getting historical data when the account changed ownership by Steve B. — 13 years ago

13 years ago
by Randy Dawson

What data do you actually need vs what's nice to have? by Eugene W. — 13 years ago

13 years ago
by Eugene W.

LOA for a client who is closing their business by Lorraine B. — 13 years ago

13 years ago
by Randy Dawson

Tracking LOA expiration dates so you don't lose access mid-audit by Linda F. — 13 years ago

13 years ago
by Linda F.

Handling LOAs when your client is a franchisee not the franchisor by Nadine S. — 13 years ago

13 years ago
by Randy Dawson

One LOA covering all accounts or separate LOA per account by Beth H. — 13 years ago

13 years ago
by Phil N.

Utility sent me data for the wrong account — now what? by Irene D. — 14 years ago

13 years ago
by Irene D.

How to specifically request interval data — most utilities will not give it unless you ask by Walt D. veteran — 14 years ago

14 years ago
by Randy Dawson

Including natural gas accounts on the same LOA as electric by Carl N. — 14 years ago

14 years ago
by Randy Dawson

New York utilities and the PSC — does the LOA need specific language? by Gail R. — 14 years ago

14 years ago
by Gail R.

Utility sitting on my data request for 6 weeks — how to escalate by Ed T. — 14 years ago

14 years ago
by Ed T.

Which utilities fight you on releasing 24-month billing history by Phil G. — 14 years ago

14 years ago
by Phil G.

Utility says my LOA is too broad — wants me to narrow the scope by Zach H. — 14 years ago

14 years ago
by Zach H.

Dealing with language barriers at utility customer service by Hank B. — 15 years ago

14 years ago
by Hank B.

My spreadsheet system for organizing utility billing data by Rachel K. — 14 years ago

14 years ago
by Rachel K.

Getting Oncor interval data in ERCOT — separate request from the REP by Marcus T. veteran — 15 years ago

14 years ago
by Randy Dawson

Collecting data for accounts with sub-metering or tenant billing by Connie A. — 15 years ago

14 years ago
by Randy Dawson

PSE&G rejected my LOA and wants me to use their proprietary form by Tony V. — 14 years ago

14 years ago
by Randy Dawson

Dead thread — quick LOA question by Norm R. — 15 years ago

14 years ago
by Vince S.

What should be in your LOA? by Derek H. helper — 15 years ago

15 years ago
by Terry M.

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