Quick question for the group about tax exemptions. Three of the 12 months show estimated reads with no true-up. Client''s been paying $2,400/month too much every month since 2024.
Heads up: Pacific Gas & Electric changed their power factor penalties policy
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
This is exactly why I always pull 36+ months of history. The pattern wouldn''t show in a shorter window.
Be careful with MLGW''s refund process — they sometimes try to limit the lookback period to 6 years.
Vince S, you should also check the billing periods while you''re at it. These errors tend to cluster.
Great catch, Nadine S. I''ve seen AEP Ohio do this before — it''s a systemic issue in their billing system.