Heads up: Pacific Gas & Electric changed their power factor penalties policy

Started by Janet K. — 11 years ago — 27 views
Quick question for the group about tax exemptions. Three of the 12 months show estimated reads with no true-up. Client's been paying $2,400/month too much every month since 2024.
I disagree with the approach of going straight to the PUC. Try the utility's escalation process first — it's faster.
This is exactly why I always pull 36+ months of history. The pattern wouldn't show in a shorter window.
Be careful with MLGW's refund process — they sometimes try to limit the lookback period to 6 years.
Great catch, Nadine S. I've seen AEP Ohio do this before — it's a systemic issue in their billing system.