I'm trying to get smart meter interval data from several utilities and the policies are all over the map. Some utilities hand it over with an LOA, others say they don't provide it to third parties. Is there a summary of which states have data access rules that require utilities to share smart meter data with authorized representatives?
Smart meter data access — state-by-state differences
California, New York, Illinois, and Texas have the strongest customer data access rules. In those states, if the customer authorizes release via LOA, the utility is legally required to provide interval data within a reasonable timeframe. Most other states are less clear. In practice, I've found that even in states without explicit rules, most utilities will provide data if you push hard enough and the LOA is properly executed. The exceptions are smaller co-ops and municipal utilities that may not have the systems to export data easily.
The data access landscape is evolving. The DOE's Green Button initiative has pushed more utilities toward standardized data access but adoption is uneven. For states without clear rules, the practical approach is: first, try the utility's online portal (many allow the account holder to download data directly). Second, request it via formal LOA. Third, if denied, file an informal complaint with the state PUC citing the customer's right to their own usage data. I've never had a PUC side with the utility on denying a customer access to their own data.
The PUC complaint angle is good leverage. Going to try the portal approach first and escalate if needed. Thanks.