Just wanted to share a success story! After a 3-year battle with Grand River Dam Authority (GRDA), we finally got a $47,000 refund for a client who was incorrectly classified on their industrial rate schedule. The client should have been on Schedule IS-2 instead of IS-3 based on their actual load characteristics. GRDA initially denied the claim twice, but persistence and detailed load analysis finally paid off. Sometimes these cases take years to resolve, but don't give up!
Victory! $47K Refund from GRDA After 3-Year Fight
Congratulations Ed! GRDA can be particularly stubborn on rate classification issues. What was the key evidence that finally convinced them? I have a similar case pending with them where the customer's load profile clearly fits a different schedule but they're resisting the change.
Great persistence Ed! Stories like this are why I joined AAUBA. I'm new to the industry and it's encouraging to see that thorough analysis and determination can overcome initial utility resistance. What resources did you use for the load analysis that convinced GRDA? I'm working on building my technical analysis skills.