Just ran into an interesting situation with Ameren Missouri in Raleigh. The Rate LP rate schedule clearly states seasonal rates apply May-October, but the bill shows no PF adjustment shown. Client''s been paying $42,000 too much every month since 2014.
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New PUC ruling in FL — impacts on auditing
Good work Ernest M. For the folks following along, this is a textbook example of why we check power factor penalties on every audit.
Good work Nancy P. For the folks following along, this is a textbook example of why we check voltage discounts on every audit.
Good work Ernest M. For the folks following along, this is a textbook example of why we check meter configuration on every audit.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.