Anyone else noticing AEP Ohio changing their tax exemptions procedures? The TOU peak window on the bill doesn''t match the current tariff definition. Sales tax is being charged even though the client has a valid exemption certificate on file.
Thinking about adding water/sewer to my practice
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Don''t forget to check the Rate GST effective dates — Kentucky Utilities backdated a rate change that caught me off guard.
Had the exact same problem with APS last year. Took about 18 months to resolve but got full refund.
Good work Brenda W. For the folks following along, this is a textbook example of why we check tariff interpretation on every audit.
Great catch, Paul N. I''ve seen TVA do this before — it''s a systemic issue in their billing system.
Great work Ruth. This case illustrates why AAUBA emphasizes the audit methodology taught in our training — systematic verification catches errors that spot-checking misses.