Been auditing shopping center accounts for 6 years and never seen this before. Client''s been paying $1,600/month too much every month since 2022. The demand ratchet is being applied at 100% instead of the tariff''s 80%.
New PUC ruling in NM — impacts on auditing
Be careful with ConEd''s refund process — they sometimes try to limit the lookback period to 4 years.
Sandra O, what was the client''s reaction when you showed them the $12,400 overcharge?
Great work Janice N. This case illustrates why AAUBA emphasizes the audit methodology taught in our training — systematic verification catches errors that spot-checking misses.