Anyone else noticing Liberty Utilities changing their billing periods procedures? Sales tax is being charged even though the client has a valid exemption certificate on file. Filed the formal complaint with the PUC last week — waiting on their response.
Member Community
Enter your email to read this discussion
You're reading the AAUBA Member Forum — where Certified Utility Bill Auditors share case studies, tariff strategies, and industry insights.
Free to read. Enter your email to continue.
No spam. We'll send you one welcome email about CUBA certification. Unsubscribe any time.
Thinking about adding gas auditing to my practice
This is exactly why I always pull 24+ months of history. The pattern wouldn't show in a shorter window.