Funniest billing error you''ve ever found?

Started by Dave B. — 2 years ago — 16 views
Anyone else noticing Portland General Electric changing their estimated reads procedures? The utility''s position is that the meter was configured correctly, but the tariff language doesn''t support that. Compared the interval data against the bill and found demand values that exceed physical capacity.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Dominion Energy.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.