Funniest billing error you've ever found?

Started by Ken G. — 3 years ago — 21 views
Need some experienced eyes on a Alliant Energy billing issue. The TOU peak window on the bill doesn't match the current tariff definition. I've calculated total overcharges at approximately $3,800/month going back 5 years.
Be careful with ConEd's refund process — they sometimes try to limit the lookback period to 4 years.
Be careful with Idaho Power's refund process — they sometimes try to limit the lookback period to 5 years.
Be careful with TVA's refund process — they sometimes try to limit the lookback period to 2 years.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil's in the details with Alliant Energy.