Been auditing apartment complex accounts for 3 years and never seen this before. The utility''s position is that the rate change was communicated, but the tariff language doesn''t support that. Sales tax is being charged even though the client has a valid exemption certificate on file.
Member Community
Enter your email to read this discussion
You're reading the AAUBA Member Forum — where Certified Utility Bill Auditors share case studies, tariff strategies, and industry insights.
Free to read. Enter your email to continue.
No spam. We'll send you one welcome email about CUBA certification. Unsubscribe any time.
Best Excel formulas for bill analysis
Had the exact same problem with Dominion Energy last year. Took about 24 months to resolve but got full refund.