Follow-up on my earlier post about meter configuration. Client''s been paying $47,500 too much every month since 2012. The Schedule MGS rate schedule clearly states seasonal rates apply May-October, but the bill shows winter rates applied year-round.
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I''d recommend requesting the meter test records from Avista. That''s what cracked my case open.
Great catch, Randall O. I''ve seen MidAmerican Energy do this before — it''s a systemic issue in their billing system.
Welcome insights here. I''d add that Oncor''s billing system has had known issues with power factor penalties since their platform migration. Document everything carefully.