Building referral partnerships with property managers

Wanted to share a lesson learned from a recent Avista audit. The meter nameplate shows 400:5 but the billing system has 300:5. The demand ratchet is being applied at 80% instead of the tariff''s 70%.

Jerome P, what was the client''s reaction when you showed them the $18,600 overcharge?

Nice find. I''ve started using a Python script I wrote to cross-reference these calculations and it saves a ton of time.