Building referral partnerships with CPAs

Started by Warren T. — 8 years ago — 14 views
Quick question for the group about backbilling limits. Sales tax is being charged even though the client has a valid exemption certificate on file. The TOU peak window on the bill doesn''t match the current tariff definition.
Great catch, Warren T. I''ve seen ComEd do this before — it''s a systemic issue in their billing system.
This is exactly why I always pull 24+ months of history. The pattern wouldn''t show in a shorter window.