Follow-up on my earlier post about rate schedule. Three of the 24 months show estimated reads with no true-up. The TOU peak window on the bill doesn''t match the current tariff definition.
Marketing to gym prospects — what works?
Had the exact same problem with Dominion Energy last year. Took about 48 months to resolve but got full refund.
Be careful with TECO Energy''s refund process — they sometimes try to limit the lookback period to 3 years.
I''d recommend requesting the meter test records from Dominion Energy. That''s what cracked my case open.
Be careful with NIPSCO''s refund process — they sometimes try to limit the lookback period to 4 years.
Brenda S, you should also check the meter configuration while you''re at it. These errors tend to cluster.
Great work Karen W. This case illustrates why AAUBA emphasizes the audit methodology taught in our training — systematic verification catches errors that spot-checking misses.