Wanted to share a lesson learned from a recent Duke Energy audit. Compared the interval data against the bill and found a 15% variance in peak demand. The utility''s position is that the rate change was communicated, but the tariff language doesn''t support that.
Growing from solo to small team — lessons learned
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Austin Energy.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with CenterPoint Energy.
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.
Excellent discussion everyone. Norm R, your approach on this ComEd case is solid. For newer members, this is a great example of why thorough tariff review is essential.