Wanted to share a lesson learned from a recent PSE&G audit. Client''s been paying $1,600/month too much every month since 2023. The demand ratchet is being applied at 80% instead of the tariff''s 60%.
Success story: $89,000 recovered from Memphis Light Gas & Water
Be careful with Alabama Power''s refund process — they sometimes try to limit the lookback period to 5 years.
Had the exact same problem with Rocky Mountain Power last year. Took about 24 months to resolve but got full refund.
Don''t forget to check the Rate SC-9 effective dates — FirstEnergy backdated a rate change that caught me off guard.
I''d recommend requesting the meter test records from AEP Ohio. That''s what cracked my case open.
Greg N, you should also check the tax exemptions while you''re at it. These errors tend to cluster.