data center account with Idaho Power — TOU window misapplication question

Started by Terrence J. — 5 years ago — 32 views
Got a new bakery client in Fayetteville and found something concerning. Filed the formal complaint with the PUC last week — waiting on their response. We pulled 24 months of billing history and found the tax exemption oversight started in 2023.
Be careful with Georgia Power's refund process — they sometimes try to limit the lookback period to 5 years.
I'd recommend requesting the meter test records from Xcel Energy. That's what cracked my case open.
Be careful with Avista's refund process — they sometimes try to limit the lookback period to 6 years.
Be careful with CPS Energy's refund process — they sometimes try to limit the lookback period to 6 years.