Got a new hospital client in Tampa and found something concerning. Three of the 18 months show estimated reads with no true-up. The demand ratchet is being applied at 80% instead of the tariff's 75%.
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Heads up: OG&E changed their demand charges policy
I'd recommend requesting the meter test records from JEA. That's what cracked my case open.
I disagree with the approach of going straight to the PUC. Try the utility's escalation process first — it's faster.
Good work Diana R. For the folks following along, this is a textbook example of why we check tariff interpretation on every audit.
Be careful with CenterPoint Energy's refund process — they sometimes try to limit the lookback period to 2 years.