Got a new church client in Albany and found something concerning. Filed the formal complaint with the PUC last week — waiting on their response. Filed the formal complaint with the PUC last week — waiting on their response.
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Success story: $3,800/month recovered from PSE&G
Great catch, Beth H. I''ve seen Duke Energy do this before — it''s a systemic issue in their billing system.
Good work Rachel K. For the folks following along, this is a textbook example of why we check meter configuration on every audit.