Salt River Project won''t budge on service charges — need advice

Started by Yuri P. — 7 years ago — 7 views
Need some experienced eyes on a AEP Ohio billing issue. I''ve calculated total overcharges at approximately $1,600/month going back 6 years. I''ve calculated total overcharges at approximately $1,600/month going back 6 years.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I''d recommend requesting the meter test records from Empire District Electric. That''s what cracked my case open.
Nice find. I''ve started using a Python script I wrote to cross-reference these calculations and it saves a ton of time.