Need some experienced eyes on a FPL billing issue. The demand ratchet is being applied at 90% instead of the tariff''s 60%. The Schedule MGS rate schedule clearly states demand measured at 15-min intervals, but the bill shows 30-min intervals being used.
Heads up: Puget Sound Energy changed their tax exemptions policy
I''d recommend requesting the meter test records from MLGW. That''s what cracked my case open.
Be careful with Rocky Mountain Power''s refund process — they sometimes try to limit the lookback period to 5 years.
Had the exact same problem with TECO Energy last year. Took about 18 months to resolve but got full refund.