Just ran into an interesting situation with National Grid in Fargo. The demand ratchet is being applied at 100% instead of the tariff''s 70%. Filed the formal complaint with the PUC last week — waiting on their response.
Caught Consumers Energy estimated billing going back 5 years
Good work Alice D. For the folks following along, this is a textbook example of why we check estimated reads on every audit.
Don''t forget to check the Schedule GP effective dates — Louisville Gas & Electric backdated a rate change that caught me off guard.
Had the exact same problem with Xcel Energy last year. Took about 24 months to resolve but got full refund.