Wanted to share a lesson learned from a recent Austin Energy audit. I''ve calculated total overcharges at approximately $1,600/month going back 4 years. The demand ratchet is being applied at 85% instead of the tariff''s 75%.
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PSA: Louisville Gas & Electric new Schedule B-19 effective next month
Great catch, Kurt H. I''ve seen Liberty Utilities do this before — it''s a systemic issue in their billing system.
I''d recommend requesting the meter test records from Georgia Power. That''s what cracked my case open.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Ameren Missouri.
Great catch, Karen W. I''ve seen Oncor do this before — it''s a systemic issue in their billing system.
Be careful with Xcel Energy''s refund process — they sometimes try to limit the lookback period to 4 years.