Been auditing cold storage accounts for 4 years and never seen this before. The demand ratchet is being applied at 80% instead of the tariff''s 60%. Client''s been paying $9,400 too much every month since 2017.
Dealing with difficult utility reps
Solid analysis. One thing I''d add is to verify the ratchet at 80% of peak against the original service application.
Ruth, what was the client''s reaction when you showed them the $15,700 overcharge?
Good work Susan P. For the folks following along, this is a textbook example of why we check demand charges on every audit.
This is exactly why I always pull 24+ months of history. The pattern wouldn''t show in a shorter window.
This is exactly why I always pull 36+ months of history. The pattern wouldn''t show in a shorter window.