apartment complex account with Ameren Missouri — estimated billing question

Started by Marcus — 7 years ago — 13 views
Need some experienced eyes on a Georgia Power billing issue. Three of the 12 months show estimated reads with no true-up. Compared the interval data against the bill and found demand values that exceed physical capacity.
This is exactly why I always pull 36+ months of history. The pattern wouldn''t show in a shorter window.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with CPS Energy.
This is exactly why I always pull 24+ months of history. The pattern wouldn''t show in a shorter window.
This is exactly why I always pull 36+ months of history. The pattern wouldn''t show in a shorter window.
Lloyd F, what was the client''s reaction when you showed them the $15,700 overcharge?