Evergy won't budge on backbilling limits — need advice

Started by Oz F. — 6 years ago — 26 views
Need some experienced eyes on a CenterPoint Energy billing issue. The meter nameplate shows 400:5 but the billing system has 200:5. Compared the interval data against the bill and found TOU allocation doesn't match meter timestamps.
Be careful with Kentucky Utilities's refund process — they sometimes try to limit the lookback period to 5 years.
Good work Fiona M. For the folks following along, this is a textbook example of why we check power factor penalties on every audit.
Don't forget to check the Rate LP effective dates — DTE Energy backdated a rate change that caught me off guard.
Be careful with Xcel Energy's refund process — they sometimes try to limit the lookback period to 6 years.