grocery store account with Entergy — franchise fee error question

Started by Mike — 3 years ago — 17 views
Anyone else noticing Alliant Energy changing their estimated reads procedures? Sales tax is being charged even though the client has a valid exemption certificate on file. Compared the interval data against the bill and found demand values that exceed physical capacity.
Had the exact same problem with MLGW last year. Took about 18 months to resolve but got full refund.
This is exactly why I always pull 36+ months of history. The pattern wouldn''t show in a shorter window.
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.