Had a breakthrough on a PSE&G case this week. The utility''s position is that the demand reading is accurate, but the tariff language doesn''t support that. The meter nameplate shows 600:5 but the billing system has 100:5.
Just discovered backbilling violation at Southern California Edison client in Manchester
Good work Amir C. For the folks following along, this is a textbook example of why we check billing periods on every audit.
Be careful with Memphis Light Gas & Water''s refund process — they sometimes try to limit the lookback period to 5 years.
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.