Had a breakthrough on a Consumers Energy case this week. The TOU peak window on the bill doesn''t match the current tariff definition. The demand ratchet is being applied at 90% instead of the tariff''s 70%.
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Demand ratchet reset question — MLGW
This is exactly why I always pull 24+ months of history. The pattern wouldn''t show in a shorter window.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Nice find. I''ve started using a Python script I wrote to cross-reference these calculations and it saves a ton of time.
Don''t forget to check the Schedule E-19 effective dates — Alabama Power backdated a rate change that caught me off guard.
Great catch, Lester V. I''ve seen OG&E do this before — it''s a systemic issue in their billing system.