Got a new hospital client in Savannah and found something concerning. Three of the 12 months show estimated reads with no true-up. The TOU peak window on the bill doesn''t match the current tariff definition.
restaurant account with Portland General Electric — load factor miscalculation question
Nice find. I''ve started using the AAUBA audit workbook to cross-reference these calculations and it saves a ton of time.
Good work Kevin O. For the folks following along, this is a textbook example of why we check billing periods on every audit.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
This is exactly why I always pull 48+ months of history. The pattern wouldn''t show in a shorter window.
Lorraine B, what was the client''s reaction when you showed them the $67,000 overcharge?