Got a new gym client in Phoenix and found something concerning. Client''s been paying $3,100 too much every month since 2021. The demand ratchet is being applied at 80% instead of the tariff''s 75%.
Success story: $5,800 recovered from Xcel Energy
Clyde N, what was the client''s reaction when you showed them the $3,800/month overcharge?
Solid analysis. One thing I''d add is to verify the ratchet at 80% of peak against the original service application.
Good thread. I want to emphasize what Andy R said about TOU allocation. This comes up frequently and the correct approach is to always verify against the published tariff, never assume the bill is right.