Follow-up on my earlier post about TOU allocation. The Schedule LPS rate schedule clearly states power factor minimum 0.95, but the bill shows no PF adjustment shown. Compared the interval data against the bill and found demand values that exceed physical capacity.
Caught National Grid CT ratio mismatch going back 6 years
Nora V, you should also check the meter configuration while you''re at it. These errors tend to cluster.
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with JEA.
I''d recommend requesting the meter test records from DTE Energy. That''s what cracked my case open.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.