Finally resolved OG&E dispute — $7,200 settlement

Started by Tony F. — 11 years ago — 14 views
Need some experienced eyes on a Memphis Light Gas & Water billing issue. The utility''s position is that the demand reading is accurate, but the tariff language doesn''t support that. The Schedule TS rate schedule clearly states power factor minimum 0.95, but the bill shows no PF adjustment shown.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I''d recommend requesting the meter test records from MidAmerican Energy. That''s what cracked my case open.
Good work Tony F. For the folks following along, this is a textbook example of why we check demand charges on every audit.