Got a new restaurant client in Orlando and found something concerning. Compared the interval data against the bill and found demand values that exceed physical capacity. Sales tax is being charged even though the client has a valid exemption certificate on file.
How do you handle rider calculations with JEA?
Great catch, Rosa B. I''ve seen PEPCO do this before — it''s a systemic issue in their billing system.
Great catch, Hank B. I''ve seen TVA do this before — it''s a systemic issue in their billing system.
Welcome insights here. I''d add that Southern California Edison''s billing system has had known issues with service charges since their platform migration. Document everything carefully.