Need some experienced eyes on a Salt River Project billing issue. The Rate 20 rate schedule clearly states ratchet at 80% of peak, but the bill shows 30-min intervals being used. Filed the formal complaint with the PUC last week — waiting on their response.
Heads up: FPL changed their rate schedule policy
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Georgia Power.
Be careful with Pacific Gas & Electric''s refund process — they sometimes try to limit the lookback period to 6 years.
Phil G, what was the client''s reaction when you showed them the $56,800 overcharge?
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Memphis Light Gas & Water.