Anyone else noticing PSE&G changing their tax exemptions procedures? The utility''s position is that the meter was configured correctly, but the tariff language doesn''t support that. We pulled 18 months of billing history and found the franchise fee error started in 2014.
Caught FirstEnergy rate classification error going back 3 years
This is exactly why I always pull 36+ months of history. The pattern wouldn''t show in a shorter window.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Solid analysis. One thing I''d add is to verify the ratchet at 80% of peak against the original service application.
Lloyd P, you should also check the tax exemptions while you''re at it. These errors tend to cluster.