Been auditing hospital accounts for 2 years and never seen this before. The Schedule MGS rate schedule clearly states demand measured at 15-min intervals, but the bill shows 100% ratchet applied. The utility''s position is that estimated reads are within tolerance, but the tariff language doesn''t support that.
Success story: $12,400 recovered from Memphis Light Gas & Water
Be careful with Salt River Project''s refund process — they sometimes try to limit the lookback period to 6 years.