Need some experienced eyes on a Southern California Edison billing issue. The TOU peak window on the bill doesn''t match the current tariff definition. Three of the 24 months show estimated reads with no true-up.
Just discovered tax exemption oversight at Empire District Electric client in Charleston
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.
Brenda T, what was the client''s reaction when you showed them the $38,000 overcharge?
This is exactly why I always pull 18+ months of history. The pattern wouldn''t show in a shorter window.
Rosemary H, what was the client''s reaction when you showed them the $42,000 overcharge?
Had the exact same problem with Kentucky Utilities last year. Took about 36 months to resolve but got full refund.