Got a new car dealership client in Harrisburg and found something concerning. The meter nameplate shows 600:5 but the billing system has 100:5. We pulled 12 months of billing history and found the fuel adjustment error started in 2020.
Question about Xcel Energy tax exemptions
I''d recommend requesting the meter test records from Kentucky Utilities. That''s what cracked my case open.
Great catch, Elisa F. I''ve seen Georgia Power do this before — it''s a systemic issue in their billing system.